Shipping & Delivery Policy

At The Jackets Club, we’re committed to ensuring your orders reach you quickly, safely, and with complete transparency. Please review our shipping guidelines below.

Shipping Coverage

We proudly ship orders across the United States.

Our Trusted Carriers

To provide reliable and efficient service, we partner with top U.S. couriers:

  • USPS (United States Postal Service)

  • UPS

  • FedEx

  • DHL Express & Sky Net

Shipping Fees & Taxes

We offer Free Shipping on all U.S. orders no hidden fees.

All product prices shown on our website include applicable U.S. sales tax where required.

The total amount displayed at checkout is your final price no surprises, no extra charges.

Order Handling & Processing Time

Each order undergoes a thorough quality check before dispatch.

  • Processing Time: 2–3 business days (excluding weekends and public holidays)

  • During this period, your order is inspected, packed, and prepared for shipment.

Shipping / In Transit & Estimated Delivery Time

  • Transit Time: 4–5 business days (depending on your location)

  • Total Delivery Time: Typically 6–8 business days from the order date (processing + shipping combined)

Daily Cut-Off Time for Orders

Orders placed before 5:00 PM (Eastern Time) are processed on the same business day. Orders placed after this time are processed the next business day.

Order Tracking

Once your order ships, you’ll automatically receive a tracking link via email so you can monitor your shipment’s journey and estimated delivery date.

Address Updates & Missed Deliveries

  • You may request address changes only before your order has been shipped.

  • If you miss a delivery, couriers typically attempt redelivery or leave pickup details.

  • For any address changes, contact us immediately at Info@thejacketsclub.com before dispatch.

Lost or Damaged Packages

If your order arrives damaged or fails to arrive after being marked “Delivered”:

  1. Double-check your delivery address and all safe drop locations.

  2. Ask neighbors or household members if they received it.

  3. Contact the courier directly with your tracking number.

  4. If unresolved, email us at info@thejacketsclub.com with your order number we’ll assist with a replacement or full refund, whichever you prefer.

Delivery Delays Disclaimer

Unexpected events such as weather conditions, courier issues, or national holidays may cause slight delivery delays. If such a situation arises, we’ll notify you promptly and ensure your order reaches you as soon as possible.

Contact US

Business Number: +1 850-330-7112

Support Email: info@thejacketsclub.com

Customer Support: Email & Calls (During Office Hours)

Business Days & Hours: Monday To Friday 9 AM To 5 PM (GMT)

USA Address: 238 E Park Ave Tallahassee, FL 32301, USA