Privacy Policy

Your Privacy Is Our Priority

At The Jackets Club, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information responsibly, following U.S. privacy laws such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and other applicable federal and state regulations.

About The Jackets Club

We are an online fashion store powered by Shopify, providing a secure platform for shopping. Payments are safely handled through Shopify Payments and other trusted gateways to ensure your transactions remain fully protected.

Information We Gather from You

When you interact with our website, place an order, or contact us, we may collect certain information, including:

  • Contact Details: Your name, email, phone number, and addresses for billing or delivery.

  • Payment Data: Processed securely through Shopify or approved partners. We never store your full card details.

  • Purchase & Delivery Records: Products ordered, preferences, and delivery notes.

  • Technical Data: IP address, browser information, device type, and cookies to improve your browsing experience.

Why We Collect Your Data

We collect and use your information to provide you with a seamless experience and exceptional service. Your data helps us to:

  • Complete and deliver your purchases.

  • Communicate order updates or confirmations.

  • Offer customer care and resolve issues.

  • Comply with U.S legal, tax, and accounting obligations.

  • Enhance website performance, security, and usability.

We never sell or share your data for marketing without your permission.

How and When We Share Your Data

Your information is shared only when required to complete your transaction or support our services, and only with verified partners such as:

  • Payment Providers: Shopify Payments, banks, or payment gateways.

  • Delivery Services: DHL, USPS, FedEx, UPS, or local couriers.

  • IT & Technical Partners: For secure website operation and maintenance.

  • Legal Authorities: When disclosure is legally required under U.S. law.

All service partners are contractually obligated to handle your data securely and confidentially.

Use of Cookies & Website Analytics

Cookies help us deliver a smooth, personalized shopping experience.

  • Essential Cookies: Enable checkout, cart, and login functions.

  • Performance & Analytics Cookies: Measure site activity and help us enhance your experience (e.g., Google Analytics).

You can change or disable cookies anytime in your browser settings. Some site features may not work properly if cookies are turned off.

How Long We Keep Your Information

We retain personal data only for as long as it’s needed for business or legal reasons.

  • Order and payment records may be kept for official record-keeping.

  • Non-essential details are deleted once they are no longer required.

Your data is handled responsibly throughout its entire lifecycle.

Your Data Control Rights (Under U.S. Law)

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have the right to:

  • Request access to the personal data we hold about you.

  • Ask for corrections or deletion of inaccurate data.

  • Opt out of the sale or sharing of your data (we do not sell personal data).

  • Withdraw consent for marketing or cookie tracking.

We are committed to addressing your queries quickly and transparently.

Protecting Your Information

We employ SSL encryption, secure hosting, and trusted payment systems to protect your data from unauthorized access. While every precaution is taken, no online transmission can be guaranteed completely risk-free, but your safety remains our top priority.

Policy on Children’s Data

Our website and services are designed for users aged 16 and above. We do not knowingly collect personal data from minors. If a child’s information is mistakenly submitted, please contact us for immediate removal.

Policy Updates & Revisions

This Privacy Policy may be revised periodically to reflect new laws, security updates, or business changes.

Any modifications will be posted here with a new “Last Updated” date, ensuring full transparency at all times.

Contact US

Business Number: +1 850-330-7112

Support Email: info@thejacketsclub.com

Customer Support: Email & Calls (During Office Hours)

Business Days & Hours: Monday To Friday 9 AM To 5 PM (GMT)

USA Address: 238 E Park Ave Tallahassee, FL 32301, USA